Fast delivery from Germany
Fast delivery from Germany
Tested and verified products
Large inventory

Shipping and payment

I. Shipping information

A. Shipping costs and information:
Shipping is only available to the countries listed below as standard. Depending on the size of your order, it will be sent via UPS, DHL or freight carrier.

1) Shipping within Germany:
For shipping within mainland Germany, we charge a flat rate of €6.90 per order.
For shipping to German islands, we add an island surcharge of €9.30.
Shipping is free for orders of €150 gross and above.

2) Shipping outside Germany:
If you would like your order to be shipped to another country, then before ordering, please email us (care@vertex.de) to tell us the item, quantity and delivery address including postal code and country. We’ll then respond promptly to let you know whether we can ship to the desired country and – if shipping to the address is indeed possible – how much it will cost. This is because we have to find out the shipping options and costs from our shipping partner first.



II. Payment information

1) For shipping within Germany:
For shipping within Germany, we offer the following payment options unless specified otherwise in the respective product description:
a) Direct debit (SEPA)
b) Credit card
c) PayPal
d) Delivery with invoice

2) For shipping outside Germany:
For shipping outside Germany, we offer the following payment options unless specified otherwise in the respective product description:
a) Direct debit (SEPA)
b) Credit card
c) PayPal
d) Delivery with invoice

3) Detailed information on the individual payment options
a) Direct debit (SEPA)
Once you have provided us with your bank account details and issued a SEPA direct debit mandate, we will deduct the invoice amount from your bank account by direct debit. Please be sure to provide us with your correct bank account details during the order process and that you have the necessary funds in your account. The invoice amount will be deducted by direct debit when your order leaves our warehouse.

b) Credit card
Pay easily by credit card.
We accept the following credit cards: Visa, MasterCard, American Express.
When ordering, simply enter your valid card number together with the card verification number, expiry date and your name in the appropriate fields.

c) PayPal
You can also choose to use PayPal to pay for your order. If you select this option, you will be automatically forwarded to the PayPal website at the end of the order process so that you can log in with your usual login details and confirm the payment.
The sum will be deducted via credit card, direct debit or PayPal balance, depending on which payment methods you have registered with PayPal.
You will then be redirected to our shop, and your order and payment are complete.

If you do not have a PayPal account yet, you can create one on the PayPal website.

d) Delivery with invoice
Upon receipt of the invoice, transfer the amount payable to our bank account within 7 days.
Please only use the bank account indicated on the invoice.
To ensure that we can clearly identify your payment, please always enter your invoice number in the reference field when making the bank transfer.